The future is bright for Call Center Agents who would like to pursue a College Degree. A Memorandum of Agreement was signed between Riverside College, Inc. and Panasiatic Call Centers, Inc. last February 17. The partnership is part of the Work and Study Program that RCI is initiating. The program aims to ensure continuity of learning for the current and future employees of Panasiatic especially those who have graduated from Senior High School and opted to work instead of pursuing a college degree for lack of resources.

The program is envisioned to help working students given the flexibility in class schedules and tuition fee requirements. This will also provide the students with lifelong experiences as they are given the opportunity to expose themselves to the actual world of work while studying. Present during the MOA signing were representatives from RCI and Panasiatic.

The team from RCI was headed by Mr. Samuel Lee (College President), and along with him were Dr Michelle M. Saplada (VPAA), Mr. Virgilio Tan (Academic Manager), Ms. Sarah Monica Esguerra-Agana (Program Head for the College of Business and Entrepreneurship) and Ms. Angela Erbite (Planning Officer).The following keypersons of Panasiatic came in full force to support the said event: Ms. Siony Hijara-Ferraris (Site Director/General Manager), Mr. Rogie Mark Arceñas (Operations Director), Mr. Antonio Jose Ferraris (Recruitment Manager), Mr. Alain Fideles Pilar (Recruitment Manager) and Ms. Theresa Sase (Sourcing Officer).